Customer Service Job in Zapopan, Jalisco

About the Company

We are a filing company based in Houston, Texas, we help people all over the world file to open companies such as LLC’s and Corporations in the United States.

We strive to assist our customers in their filing needs as well as any support they may need along the way. 

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About the Job

Once a year we hire long term Customer Support Agents on site to provide a friendly, professional, and helpful interaction to our customers.
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Salary & Benefits

  • $20,000 MXN a month after taxes 
  • Mexican Law Benefits
  • Insurance
  • Bonuses for good reviews
  • Shuttle Service
  • Gym Membership

Schedule

  • 9AM - 6PM
  •  Monday through Friday and one Saturday a month
  • 1 Hour for lunch

Location

  • Zapopan, Andares Area
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Job Activities

Handle customer questions about their accounts or orders they have placed or plan to place and address any questions or issues.
  • Calls
  • Emails
  • Chats

Ideal Candidate

  • Fluent English
  • Welcoming and friendly personality
  • Has previous customer service experience
  • Looking for a long term job
  • Comfortable making and receving calls
  • Must be able to critically think through an issue and provide solutions to the customers.
  • Basic Computer skills
  • Be able to help drive and promote higher customer satisfaction scores and reviews.

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Fill out the form to apply to be notified once we are hiring again

Hiring Process

  • Apply for the position
  • Take 4 online tests
  • Send voice recordings
  • Attend in person interview

Training expected to start

  • Summer 2025